In the second part of our discussion with Ahold Delhaize’s Director Oliver Baggaley, you’ll learn about the business model of direct-to-consumer; customer value proposition and balancing it with profitability. Here are some of the topics we spoke about:
– Q-Commerce: Ahold-Delhaize’s partnerships with the likes of Just Eat and Deliveroo
– Borrowing best practices across global markets
– FMCG: Direct to consumer or eRetailer?
– Profitability Drivers in eCommerce
– Making it easy for the consumer
