271. Pavi Gupta, VP Insights & Analytics at Chobani: Data that Matters

In today’s episode we are joined by Pavi Gupta, Insights and Analytics VP at Chobani, with nearly three decades of experience across global FMCGs. Over his career, he has witnessed and shaped how new technologies transform the way organizations generate and apply insights. He joins the show to discuss how curiosity, empathy, and change management remain at the core of the function, and why elevating the role of insights is more critical than ever.

Tune in to hear about:

• How AI and automation free teams from grunt work to focus on creativity and empathy.
• Shifting mindsets: seeing AI as augmentation rather than replacement.
• Managing both passive and active resistance to change.
• Why curiosity and the art of asking the right questions remain the human superpower.
• Lessons from technologies ahead of their time, like electric cars in the 1890s and early social listening projects.