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236. Marco Brucato, Head of eCommerce D2C EMEA Growth at Beko Europe: Unlocking FMCG & Appliances DTC

Consumer Goods Brands going Direct-to-Consumer has been a hot — and sometimes controversial — topic in the industry. It’s a great way to capture first-party data, but is it always a money-losing game? Can DTC actually work at scale and drive real value? To explore what successful models look like, Marco Brucato, Head of eCommerce D2C EMEA Growth at large-appliance leader Beko, joins Daniel and guest co-host Rob Nowell from Medium Marketing (also strategic partners in events like Candid Commerce).

Tune in to hear about:

  • How Marco has built and scaled DTC in multiple Consumer Goods categories
  • The differences between DTC in Appliances vs. Food
  • Making DTC incremental — not a threat to retail partners
  • The current state of the Digital Shelf
  • Competitive advantages from owning first-party data
  • Scaling an eCommerce organization from the inside
  • Real-world AI use cases